Waglands Pricing

Our full terms and conditions are available on our online customer portal, along with any extra services you may require. However our cancellation policy is shown below:

Our Commitment to Structured, High-Quality Care

At Waglands, we take great pride in our structured approach to daycare, creating stable play groups where dogs feel comfortable and can engage in enriching days tailored to their unique needs. This approach ensures a consistent, balanced environment for your furry family members.

This level of structure means we cannot simply fill a vacant spot with a casual drop-in when someone cancels, nor can we easily adjust our permanent staffing levels. Much like a child daycare or sports club, dogs enroll with us as regular attendees with a permanent day reserved just for them. Our operational costs remain the same whether your pup attends or not.

To accommodate your changing schedule while upholding our commitment to quality care, we have the following attendance policy:

More than 48 Hours’ Notice:

• $30 fee to hold your dog’s permanent placement.
• $4 fee for each bus trip booked (if applicable).
• Day Swap: If you provide more than 48 hours’ notice and we have availability/suitability, you can swap your dog’s daycare day within the same week without incurring any fees.
  
  

Less than 48 Hours’ Notice:

• Charged in full for all services booked, including daycare and transportation.

Permanent Placement Changes/Cancellations:

• 14 Days’ Notice Required: If you wish to change or cancel your dog’s permanent weekly placement (i.e., their regular spot), please provide at least 14 days’ notice. For any temporary changes (e.g., changing a single day or week), the above fees will still apply based on the notice period.

Your understanding allows us to maintain our structured play groups and dedicated staff, providing the stable, enriching environment your dog deserves. We appreciate your cooperation as we uphold our high standards of care.